Dr. Abdul Rauf values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the applicable laws of Pakistan.
1. Information We Collect
When you use our services, we may collect and process the following types of personal data:
Personal Details: Name, contact details (phone number, email).
Medical Information: Symptoms, diagnosis, treatment records, test results, prescriptions, medical history.
Financial Information: Payment details for medical services.
Emergency Contact Information: Name and phone number of your emergency contact.
Communication Data: Emails, messages, or queries you send to us.
2. How We Collect Your Data
We collect personal data through:
Direct interactions: When you book an appointment, fill out forms, or communicate with us.
Third-party sources: Medical records shared with your consent by other healthcare providers.
Automated technologies: When you visit our website, we may collect technical information through cookies and analytics tools.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
Medical Treatment: To provide accurate diagnosis, treatment, and follow-up care.
Appointment Scheduling: To manage bookings and send reminders.
Communication: To contact you regarding your medical care and respond to inquiries.
Billing and Payments: To process payments and issue invoices.
Legal and Compliance Requirements: To fulfill legal obligations, such as record-keeping.
4. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following cases:
With Medical Professionals: When necessary for your treatment.
With Legal Authorities: If required by law or court order.
With Insurance Companies: If your treatment costs are covered under an insurance plan.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Retention of Data
We retain your medical records for a minimum of 7 years after your last visit, or as required by local regulations.
7. Your Rights
You have the right to:
Access your personal data.
Request corrections to inaccurate information.
Withdraw consent for processing where applicable.
Request deletion of your data, subject to legal requirements.
8. Cookies & Website Tracking
Our website may use cookies to improve user experience. You can disable cookies through your browser settings, but this may affect website functionality.
9. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: info@drabdulrauf.com
🌐 Website: www.drabdulrauf.com
📍 Address: IMC Hospital DHA Lahore
📞 Phone: 0336 8609825